AI-Powered Customer & Competitor Analysis
Our AI-powered platform transforms qualitative customer feedback and competitor reviews into actionable insights. Focus your product roadmap on the most critical customer needs and improve customer adoption and engagement
Thanks to Essense, these companies understand their customers and competitors better than ever
Focus your product roadmap on top customer needs
- Know what features to prioritize based on customer feedback and competitor analysis
- Improve customer adoption by understanding top customer pain points and feature requests
- Understand how your product compares to the competition
Make better marketing decisions by analyzing customer & prospect feedback
- Understand what your customers love or hate about your product and brand
- Analyze competitors to gain a positioning advantage and identify untapped market segments
- Analyze brand sentiment from customer reviews & social media activity
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Produce insightful customer or competitor intelligence reports in minutes
- Understand your client’s market position vs competitors quickly
- Understand top growth opportunities for your clients based on customer feedback
- Save hours and hours of qualitative research time by getting AI to do it for you
Essense integrates customer feedback from all these sources
App Store
App Store
Google Play
Google Play
Steam
Steam
Amazon
Amazon
Trustpilot
Trustpilot
TrustRadius
TrustRadius
Twitter
Twitter
Reddit
Reddit
Google Places
Google Places
Zoom
Zoom
G2
G2
Capterra
Capterra
HubSpot
HubSpot
Intercom
Intercom
Zendesk
Zendesk
Typeform
Typeform
Glassdoor
Glassdoor
Yelp
Yelp
GetApp
GetApp
